Phone, text and email intake
One consistent intake process across the channels tenants already use.
Clear launch pricing
Know what the system costs before we build it
Voxa starts with one focused tenant request system for phone, text and email. The workflow review confirms how it will fit your properties and staff before you commit.
$799 CADMonthly service
$1,500 CADOne-time installation
90 daysInitial usage review
Monthly service
What your $799 monthly service includes
The monthly price covers the core system your staff uses to receive, qualify and route tenant requests.
Custom qualification questions
Questions are configured around your properties, request types and staff requirements.
Routine request routing
Non-urgent requests are sent to the destination your team approves.
Urgent live call transfer
Urgent callers can be transferred to your predefined on-call number while they remain connected.
Structured request details
Your team receives the property, unit, issue, priority and callback details collected during intake.
Ongoing workflow support
We support the live workflow and make reasonable routing or question updates as your process develops.
One-time installation
What the $1,500 setup covers
The installation fee pays for the planning and hands-on configuration required to make the system follow your process rather than a generic script.
Before work begins
You receive a written proposal confirming the channels, request types, contacts, routing rules and launch scope.
- 1
Workflow review
We map how requests arrive, what your team asks and which situations count as urgent.
- 2
System configuration
We build the approved intake questions, routing rules, contacts and backup paths.
- 3
Testing and approval
We test routine and urgent scenarios with you before anything handles real tenant requests.
- 4
Launch and handoff
We connect the approved channels, confirm the handoff process and support the initial rollout.
The 90-day review
Start with real usage, then make an informed decision
The review protects both sides from setting the wrong long-term plan based only on estimates.
First 90 days
The system runs under the launch scope while we observe real call, text and email patterns.
Usage review
We review actual volume, request types and workflow needs with you instead of guessing before launch.
Future plan
If the scope needs to change, the next plan is discussed and confirmed in writing before any future change.
No retroactive plan changes. Any future adjustment is discussed and confirmed before it takes effect.
Pricing questions
Details you should know before the meeting
If your workflow needs something outside the core system, we identify and price it before building it.
Is $799 CAD the current monthly price?+
Yes. It is the current launch price for the core tenant request system shown on this page. Your written proposal confirms the final scope before work begins.
What does the $1,500 installation cover?+
It covers workflow mapping, system configuration, approved routing rules, testing, launch preparation and the initial handoff to your team.
What happens after 90 days?+
We review actual usage and workflow needs together. There are no retroactive plan changes. Any future adjustment is discussed and documented before it takes effect.
Can we add property management software or custom forms?+
Yes, but platform integrations, custom portals and work outside the core phone, text and email workflow are scoped separately before they are added.
Are there surprise carrier or integration charges?+
Your proposal states what is included. If an external carrier, platform or unusual usage cost applies, it is identified with you before launch or before the related service is added.
Confirm your scope
Bring your current maintenance process and we will price the real workflow
The call is focused on fit, request volume, urgent call rules and the people who need to receive each request.
Book a live workflow review